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The importance of sales progression when selling your property

'On average 36% of sales arranged in England and Wales fall through after the offer is accepted'* - at Carver Residential our average fall through rate was only 18% in 2016.


We believe our dedicated and experienced sales progression team are the reason our fall through rate is below the national average.


After an offer is accepted through Carver Residential, the sale is handled by our sales progression department, whose sole job is to try and ensure a smooth sale from acceptance to completion.  It is inevitable there may be a few bumps along the way, but our experienced (and lovely!) team will be there to guide you through it and offer their professional advice.


By having a dedicated team for progressing the sale, the sales team have time to concentrate on selling your property or finding you a property without being distracted by the sales progression of other properties and the sales progression team have time to concentrate on ensuring the sale of your property goes smoothly without being distracted by arranging viewings on other properties. 


I'm sure you will agree it is very important to have that attention, especially as buying a house is likely to be the most expensive and important purchase you will make.


*SOURCE: Samantha Ashdown Home Truths


Our lovely sales progression team Val Cheesebrough, Sue Atkinson and Suzanne Carver




'Sales Progression Management – what is it?

Did you know that on average, 36% of sales arranged in England and Wales fall through after the offer is accepted?

It’s a scary thought, especially when so often so much is riding on the sale of your house.

Sales progression management is the process of monitoring all those tricky milestones and liasing with all parties to ensure that communication doesn’t go unanswered, questions are responded to promptly, and disputes are handled sensitively. This process is best handled by someone to whom a successful outcome means a completed sale. That person is usually your estate agent.

So, one of the questions you need to ask an agent before you decide to engage his services, is how sales progression is managed in his office. You need to know someone is on your side, fighting your corner for when the going gets tough – and it often does!

You can also help yourself at this tricky time, by making sure you do the following:

  • Instruct your solicitor early – before you get an offer – then inform your agent;
  • Get your documents together – this may be details of any work you have had done to the property, planning permission, guarantees and certificates;
  • Complete and return all paperwork from your solicitor as soon as possible; for example, the fixtures and fittings enquiry form;
  • Keep a diary of all communication and double-check anything you have sent has been received, whether by email or post

With a great agent experienced in sales progression management, and thorough communication and record keeping, you’ll put yourself in a far better position to get that sale to completion.' 

 SOURCE: Samantha Ashdown Home Truths