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What is sales progression?

At Carver Residential we have a dedicated sales progression department whose role is to ensure a sale goes through smoothly.

It is inevitable that not every single sale will go through to completion, for a number of reasons. However, we will do our best to overcome any problems to avoid them falling through. In 2015 only 15% of our sales did not reach completion, well below the national average of 36%!

If you are either buying or selling, when a sale is agreed the sales progression team will take over and handle the sales process from start to finish, speaking to buyers, sellers, and solicitors, to try and ensure the sale completes with minimal issues. 

This means a) the sales team have time to concentrate on selling your property or finding you a property without being distracted by the sales progression of other properties and b) the sales progression team have time to concentrate on ensuring the sale of your property goes smoothly without being distracted by arranging viewings on other properties. 

I'm sure you will agree it is very important to have that attention, especially as buying a house is likely to be the most expensive and important purchase you will make.


Samantha Ashdown of Home Truths says:

Source - Home-Truths (Samantha Ashdown)

"Did you know that on average, 36% of sales arranged in England and Wales fall through after the offer is accepted?

It’s a scary thought, especially when so often so much is riding on the sale of your house.

Sales progression management is the process of monitoring all those tricky milestones and liaising with all parties to ensure that communication doesn’t go unanswered, questions are responded to promptly, and disputes are handled sensitively. This process is best handled by someone to whom a successful outcome means a completed sale. That person is usually your estate agent.

So, one of the questions you need to ask an agent before you decide to engage his services, is how sales progression is managed in his office. You need to know someone is on your side, fighting your corner for when the going gets tough – and it often does!

You can also help yourself at this tricky time, by making sure you do the following:
•Instruct your solicitor early – before you get an offer – then inform your agent;
•Get your documents together – this may be details of any work you have had done to the property, planning permission, guarantees and certificates;
•Complete and return all paperwork from your solicitor as soon as possible; for example, the fixtures and fittings enquiry form;
•Keep a diary of all communication and double-check anything you have sent has been received, whether by email or post

With a great agent experienced in sales progression management, and thorough communication and record keeping, you’ll put yourself in a far better position to get that sale to completion. "



Categories: General | Property